Privacy Policy

1. Introduction

MyLocalBeautyPro LLC ("MyLocalBeautyPro," "we," "us," or "our") operates the MyLocalBeautyPro website, mobile application, and related services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our Platform.

By using the Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the practices described herein, please do not use the Platform.

2. Information We Collect

Information Collected from Stylists

When beauty professionals ("Stylists") register on the Platform, we may collect the following information:

• Full name, email address, and phone number
• Business name and business address
• Government-issued photo identification (for identity verification purposes only)
• Profile photograph and portfolio images
• Services offered, specialties, and pricing information
• Professional license type, licensing state, license number, and license expiration date
• License documentation (if voluntarily provided)
• Online booking links and social media handles
• Professional biography and ideal client descriptions

Information Collected from Clients

When clients use the Platform to search for and connect with Stylists, we may collect:

• Search queries, filters, and preferences
• Location data (if you grant permission through your browser or device)
• Browsing activity and interaction history on the Platform
• Communications sent through the Platform

Information Collected Automatically

When you access or use the Platform, we automatically collect certain technical information, including:

• Internet Protocol (IP) address
• Browser type, version, and language preferences
• Device type, operating system, and unique device identifiers
• Cookies, pixel tags, and similar tracking technologies
• Usage data, including pages visited, time spent, click patterns, and referral sources
• Analytics data used to measure and improve Platform performance

3. How We Use Your Information

We use the information we collect for the following purposes:

• Display Stylist Profiles: To create and display public Stylist profiles so potential clients can discover and evaluate beauty professionals.
• Identity Verification: To verify the identity of Stylists during the registration process using government-issued photo identification.
• Platform Improvement: To analyze usage patterns, improve the Platform's functionality, and enhance the user experience.
• Communications: To send transactional notifications, service updates, application status changes, and other Platform-related communications.
• Fraud Prevention: To detect, prevent, and address fraud, abuse, security incidents, and other harmful or unauthorized activity.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Information Sharing and Disclosure

• Public Stylist Profiles: Stylist profile information, including name, business name, location, services, specialties, pricing, portfolio images, and biography, is displayed publicly on the Platform to facilitate client discovery. Photo identification is never shared, displayed publicly, or made accessible to other users.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Platform, including hosting providers, email delivery services, analytics providers, and payment processors. These providers are contractually obligated to use your information only to perform services on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure data storage with role-based access controls limiting access to authorized personnel only.
• Photo identification documents stored in private, encrypted storage buckets that are not publicly accessible.
• Regular security assessments and reviews of our infrastructure and practices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information in accordance with the following guidelines:

• Active Accounts: Personal information associated with active accounts is retained for as long as the account remains active and the user continues to use the Platform.
• Photo Identification: Government-issued photo identification documents submitted for identity verification are deleted within thirty (30) days of successful verification.
• Deleted Accounts: Upon account deletion, personal information is removed from our active systems within ninety (90) days, except where retention is required by law.
• Backups: Residual copies of personal information in backup systems are purged within one hundred eighty (180) days of account deletion.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your account and associated personal information, subject to any legal retention requirements.
• Marketing Opt-Out: You may opt out of receiving marketing or promotional communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@mylocalbeautypro.com.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA"):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collection, and the categories of third parties with whom it was shared.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions under the CCPA.
• Right to Opt Out of Sale: We do not sell your personal information. If this practice changes in the future, we will provide a clear opt-out mechanism as required by the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing, quality of service, or access to the Platform based on your exercise of privacy rights.

To submit a CCPA request, please contact us at support@mylocalbeautypro.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us:

• Maintain Platform functionality, including session management and user preferences.
• Collect analytics data to understand how users interact with the Platform and identify areas for improvement.
• Remember your preferences and settings across visits.

You may disable cookies through your browser settings. Please note that disabling cookies may impair certain features or functionality of the Platform.

10. Children's Privacy

The Platform is intended for users who are at least eighteen (18) years of age. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take prompt steps to delete such information from our systems.

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at support@mylocalbeautypro.com so that we can take appropriate action.

11. Data Breach Notification

In the event of a data breach that compromises the security, confidentiality, or integrity of your personal information, MyLocalBeautyPro will:

• Notify affected users within seventy-two (72) hours of becoming aware of the breach, or as otherwise required by applicable law.
• Provide a description of the nature of the breach, the types of information affected, and the steps we are taking to investigate and remediate the incident.
• Take reasonable steps to mitigate harm, including securing affected systems, resetting credentials if necessary, and cooperating with law enforcement where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be effective immediately upon posting of the revised Privacy Policy on this page. The "Last Updated" date at the top of this Privacy Policy will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Platform following the posting of changes constitutes your acceptance of those changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: